Returns & Exchanges
At Art Supplies, we want you to be fully inspired by your purchase; if a product doesn't meet your creative needs, you can return it within 30 days of delivery. Please ensure all items are in their original, unopened packaging to qualify for a full refund or exchange.
Return Process
- 1.Initiate Your Return
Log into your account and visit the 'Order History' section to select the items you wish to return and generate a return authorization number.
- 2.Pack Your Materials
Securely place the unused art supplies in their original packaging, ensuring delicate items like brushes or canvases are well-protected for transit.
- 3.Attach Shipping Label
Print the prepaid shipping label provided via email and affix it clearly to the outside of your package, removing any old shipping marks.
- 4.Receive Your Refund
Once our studio team inspects the returned items, we will process your refund to the original payment method within 5-7 business days.